UBC members have been using the MIX 20/20 dispatch system successfully for several years. MIX quickly matches qualified members registered on the referral list to employer work requests. The system contacts qualified members by phone in the order of referral list registration date and time, from oldest to newest. Not only does the system put you in control of your work availability, it also frees up your union representatives’ time, allowing them to service you better and focus on other critical union work.
To be dispatched for work, you must register with MIX and then add your name to the work referral list. MIX will record the date and time you added your name to the work referral list. Its important to remember to renew your work status every 30 days; otherwise, the system will assume you are no longer available for referral, and you will be dropped from the list.
Follow the step-by-step instructions to register with MIX. Your next job is in your hands.
Call MIX at 1-800-213-2311 and follow the voice prompts. On your initial call, MIX will guide you through a one-time set-up process.
You will need to enter your UBC ID and your four-digit PIN. The first time you call, your four-digit PIN will be the last four numbers of your Social Insurance Number. Once you’re in the system, you’ll be asked to change your PIN. If you forget your PIN and have added a phone number to receive texts, MIX will text it to you; otherwise, you’ll need to contact the dispatch administrator at 604-524-6900, ext. 230, for assistance.
You can register the phone you’re calling from – and that you plan to use continually for job dispatch calls – so that the next time you call or receive a call from MIX you can skip having to enter your UBC ID and can just enter your 4-digit PIN.
Your member profile information is what is used to determine your job-dispatch eligibility. To ensure you don’t miss out on job opportunities, it’s important that your member profile information is complete and accurate.
Add your phone number to receive text messages for missed job calls, referral list confirmation, your PIN number if you forget it, and job details when you accept a job.
You’ll recognize when important job-dispatch calls are coming in and have quick access when you want to call MIX.
Your position on the referral list will remain active for 30 days from the date of renewal. If you do not renew your work status within 30 days, MIX will assume you’re no longer available for referral, and you’ll be dropped from the list.