MIX 20/20

Call MIX at 1-800-213-2311 and follow the voice prompts. On your initial call, MIX will guide you through a one-time set-up process.

You will need to enter your UBC ID (refer to your Training Verification Card or call your local union for it) and your four-digit PIN. The first time you call, your four-digit PIN will be the last four numbers of your Social Insurance Number. Once you’re in the system, you’ll be asked to change your PIN. If you forget your PIN and have added a phone number to receive texts, MIX will text it to you; otherwise, you’ll need to contact the dispatch administrator at 604-524-6900, ext. 222, for assistance.

You can register the phone you’re calling from – and that you plan to use continually for job dispatch calls – so that the next time you call or receive a call from MIX you can skip having to enter your UBC ID and can just enter your 4-digit PIN.

Ensure your profile is complete and accurate so you don’t miss any job opportunities. Call 1-800-213-2311 or visit MIX to review your profile. (Email hi-res photos of missing certs to [email protected]. Include your name and UBC ID. You can change your email address and phone numbers through the MIX portal, but you need to contact your local union to change your mailing address). The primary work area in your online profile is tied to your mailing address with us. Your secondary work areas are additional areas of your choosing for which you’d like to receive job offers.

Add your phone number to receive text messages for missed job calls, referral list confirmation, your PIN if you forget it, and job details when you accept a job.

You’ll recognize when important job dispatch calls are coming in and have quick access when you want to call MIX.

Your position on the out-of-work list will remain active for 30 days from the date of renewal. If you do not renew your work status within 30 days, MIX will assume you’re no longer available for referral, and you’ll be dropped from the list.